At Windy City Exotics, we make it our priority to deliver your order swiftly and securely. Orders placed before 8:00 AM EST are shipped the same day, while those placed after 8:00 AM EST will be shipped on the next business day.

We ship using USPS Priority Mail as our standard service, which typically delivers your package within 4 business days from dispatch.

Please note that delivery times may vary depending on factors such as location, weather, and carrier delays. USPS estimated delivery dates are not guaranteed, so we encourage you to track your shipment using the USPS tracking number provided in your order confirmation for the most up-to-date status.

For any questions or assistance, feel free to contact us at hello@windycityexoticrental.com or call us at +1 (813) 785-8396.