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Privacy Policy

Last updated: August 6, 2025

1. Introduction

Windy City Exotics (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you access windycityexoticrental.com or interact with our online services, including our WooCommerce store, plugins, and integrations (such as Google Analytics, Meta (Facebook) Pixel, Google Merchant Center, and GoDaddy Payments).

2. What Personal Data We Collect

Customer & Order Information

We collect names, email addresses, shipping and billing addresses, phone numbers, and order details during account registration or checkout via WooCommerce.

Analytics & Tracking Data

We gather IP addresses, browser/device identifiers, pages visited, referral sources, and purchase-related events through Google Analytics (GA4) and Meta Pixel integrations.

Payment Information

We collect partial billing and payment data necessary to complete transactions via GoDaddy Payments. Sensitive payment details are securely encrypted and never stored on our servers.

3. How We Use Your Data

  • Order Processing & Fulfillment: To complete purchases, arrange deliveries, and send order confirmations or updates.
  • Customer Support: To respond to inquiries, handle returns, and manage refunds.
  • Analytics & Advertising: To monitor performance, track WooCommerce activity (product views, cart additions, purchases), and improve advertising through Google Analytics and Meta Pixel/Conversions API.
  • Marketing & Newsletters: With your consent, we may send promotional updates about new vehicles, offers, and events.

4. Cookies & Tracking Technologies

We and our partners use cookies and similar tools to enhance performance and support marketing efforts.

  • Essential Cookies: Required for checkout, login sessions, and cart functionality.
  • Analytics Cookies: From Google Analytics and Meta Pixel to analyze site traffic and conversions.
  • Advertising Cookies: Used for remarketing and personalized ad delivery on Google and Meta platforms.

Non-essential cookies are only activated after you provide consent through our cookie banner (implemented via WP Full Picture or similar plugin).

5. Third-Party Sharing

We may share limited data with:

  • Analytics & Advertising Platforms: Google (Analytics, Ads, Merchant Center) and Meta (Facebook/Instagram) to optimize campaigns and performance tracking.
  • Payment Processors: GoDaddy Payments for secure payment handling. We do not store full card data.
  • Service Providers: Shipping, email, and customer service partners who receive minimal data necessary to perform their functions.

6. Consent and Legal Basis

We process data based on:

  • Performance of Contract: To fulfill orders and provide services.
  • Legitimate Interests: For analytics and improving user experience.
  • Consent: For marketing emails, retargeting, and tracking beyond essential site functions.

You may withdraw consent for marketing or cookie tracking anytime through your privacy settings or our cookie banner.

7. Data Retention

We retain order and billing data as required by law for accounting and compliance.
Analytics and tracking information may be stored in anonymized or aggregated form following applicable privacy laws (such as GDPR or CCPA).

8. Your Rights

Depending on your jurisdiction, you may request to:

  • Access your personal data
  • Correct or delete your data
  • Restrict or object to certain processing
  • Withdraw previously given consent

To exercise these rights, contact us using the details provided below.

9. Data Security

We implement industry-standard security measures—including encryption, secure servers, and access control—to safeguard your information. However, no internet transmission can be guaranteed 100% secure.

10. International Data Transfers

We operate in the United States. Some third-party processors (e.g., Google, Meta, Azure) may process data outside your region. We ensure such transfers comply with applicable data protection regulations.

11. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always display the revised “Last updated” date above. We encourage you to check this page occasionally for any updates. 

12. Contact Information

Windy City Exotics
Email: hello@windycityexoticrental.com
Phone:  +1 (813) 785-8396